Harrods is a luxury department store with online presence located on Brompton Road in Knightsbridge, London.
As a Team Mananger I oversaw the daily operation of the department, including studio, creative and photographic resource management, project scheduling and managing work flow. Managing and motivating the creative online team, plus freelancers, to achieve successful design solutions, within budget and to deadline.Ensuring expectations are met and the highest levels of quality control are maintained throughout the studio.Providing so ware training and support for the team, to improve skills and efficiency. Improvement of team morale through a hands-on, enthusiastic leadership style and honest communication. Working closely with in-house photography studio to maintain luxury brands showcased on Harrods.com. Overseeing and understanding of the online user journey and the ability to identify the key events and content that will enhance conversion. Liaising with fashion buyers of leading luxury brands to assure brand consistency